FAQS

Can I return items?

Yes, you can. Items can be refunded or exchanged within 14 days of the delivery date and as long as there are no signs of wear, it must be in its original, new state.

How quickly does my order ship out?

It generally takes 1-2 business days before orders are ready for shipment.

How are my items shipped?

Your item will be packed as a gift. And it will be shipped in a standard shipping box with lots of peanuts inside to protect it.
All orders within the U.S are offered free shipping, using USPS Priority Mail 1-3 business days. 

Do you ship to other countries?

Absolutely! All orders outside of the U.S will be shipped using USPS First Class Package International Service 14-30 business days.

We also offer Priority Express International Service 3-6 days with DHL as your option of shipping upgrades.

Buyers are responsible for any customs and import taxes that may apply.

Do you offer wholesale?

Yes! Please email me at hello@saigonspringjewelry.com for more info.